Privacy Policy

Effective Date: 3/25/2025

Cougar Electric
2900 Eaton Rd.
Hamilton, OH 45013
513-893-2474


We respect your privacy and take it seriously. This page lays out exactly what we collect, how we use it, and how we protect your info when you visit cougarelectric.com or interact with us online.


What We Collect


When you visit our site, contact us through a form, or interact with our ads, we may collect the following:


  • Your name, phone number, and email (if you submit it)

  • Project information or details you send us

  • Your IP address and browser type

  • Pages you visited and how long you were on them

  • Device info (like mobile or desktop)

  • Location data (from your browser or IP)

  • Behavior data (like button clicks or form fills)


How We Use That Info


We use the info we collect to:


  • Respond to your project inquiries or service requests

  • Follow up on bids or estimates

  • Improve our website and ad performance

  • Deliver relevant ads through Google, Facebook, and other platforms

  • Track how users interact with our site (analytics)


Tools We Use


We may use the following platforms and tools, all of which may collect anonymous or submitted user data:


  • Google Analytics

  • Google Ads (including remarketing and conversion tracking)

  • Meta/Facebook Ads (including tracking pixels)

  • Lead form plugins or CRM integrations

  • Contact forms and submission tools on our website

These tools may use cookies, pixels, or similar tech to track visitors across the internet. This helps us measure ad performance, serve you relevant info, and improve your experience.


Cookies


Yes, like most websites, we use cookies.


Cookies are small files placed on your device that store certain data. These can help us remember who you are, what pages you viewed, and whether you’ve filled out a form or not. You can disable cookies in your browser at any time.


Do We Sell Your Info?


No. Never. We don’t sell, rent, or trade your personal data. Ever.


We may share it only with trusted service providers (like ad platforms or email tools) that help us operate our business—strictly for our use, not theirs.


Your Rights


You can request to see what info we’ve got on you. You can also request that we delete it. Just call us or send a message through our contact page.


California Residents (CCPA) & GDPR


If you're in California or the EU, you're protected under the CCPA or GDPR, respectively. You have the right to:


  • Know what data we’ve collected

  • Ask for it to be deleted

  • Opt. out of future collection

To exercise those rights, contact us at the info above.


Changes to This Policy


We may update this page from time to time. If we do, we’ll update the date at the top. Keep an eye on it if you’re concerned about how your data is handled.


Questions?


Still have questions? No problem. Call us at 513-893-2474 or contact us through our website.

We’re here to serve—not to spam.